Docs COD Verification and Fake Order Blocker

How verification works

  1. The buyer fills in their details and picks Cash on delivery. A box appears above Place order.
  2. They press Send code, or simply press Place order: the code is emailed either way.
  3. They type the code and place the order. Wrong codes show how many tries are left.
  4. The order is created and marked Verified, with an order note.
  5. The next COD order asks for a new code. Codes work only once.

Who skips the code

  • Buyers who pick a payment method you do not protect (only Cash on delivery by default).
  • Logged in buyers with at least one completed order (can be turned off).
  • Buyers on the allow list. Their orders are marked Trusted buyer.

Safety limits, on by default

LimitDefault
Code length6 digits
Code works for10 minutes
Wrong tries3, then a new code is needed
Wait before resending60 seconds
Codes per email or phone per hour5 (IP address: 15)
SMS: the free plugin emails codes. A developer can send them by SMS with the wfcv_send_code filter. Built in SMS and WhatsApp gateways are part of Pro.